Flutter WizardDelete your account
Two ways to do it. Both delete the same things, and
both are permanent — there is no undo and no recovery period.
In the app — immediate
Open You → Account → Delete account and confirm. The account and everything synced to it are removed as you watch. You do not need to contact anyone.
By email — if you no longer have the app
Email hello@flutterwizard.app from the address you signed in with, or tell us the phone number you used if you signed in by SMS. We need that to be sure we are deleting the right account.
We action these within seven days and reply when it is done. You do not need to reinstall the app.
What is deleted
- Your account and the sign-in identifier behind it — the email address or phone number.
- Your synced learning progress: lessons finished, quiz scores, concept mastery, streak and XP.
- Any feedback or bug reports you sent from inside the app, including screenshots attached to them.
What is not, and why
- Progress stored on your own device is not touched by this — it never left the phone. Remove it with You → Reset progress, or by uninstalling the app.
- Aggregate counts — how many people finished a lesson — remain, because they contain nothing that identifies you and cannot be traced back to an account.
- Subscription records, if you ever bought one, are held by Apple or Google rather than by us. Cancel a subscription in your store account; deleting this account does not cancel it.
How long it takes
Deletion in the app is immediate. Backups are overwritten on a rolling thirty-day cycle, so a copy may persist in an encrypted backup for up to thirty days before it is gone entirely. Nothing in that backup is readable by us or served to the app.